Shipping Policy

🚚 Shipping Policy

Effective Date: 2026

At Etoraa.com, we aim to deliver your orders quickly and safely. Please review our shipping terms below.

📦 Order Processing

• Orders are processed within 1–3 business days after payment confirmation
• Orders are not processed on weekends or public holidays
• You will receive a confirmation email once your order is placed

🌍 Shipping Locations

• We offer worldwide shipping
• Availability may vary depending on your region

⏱️ Estimated Delivery Times

• Local Orders: 3–7 business days
• International Orders: 7–15 business days

Delivery times may vary due to customs, weather, or courier delays.

💰 Shipping Costs

• Shipping fees are calculated at checkout based on:
  • Your location
  • Order weight/size
• Free shipping may be offered on selected promotions or minimum order values

📍 Order Tracking

• Once your order is shipped, you will receive a tracking number via email
• You can track your order through the courier’s website

⚠️ Delays

• We are not responsible for delays caused by:
  • Courier companies
  • Customs clearance
  • Incorrect shipping information provided by the customer

🏠 Incorrect Address

• Please ensure your shipping details are accurate
• We are not responsible for orders delivered to incorrect addresses provided by customers

🛃 Customs, Duties & Taxes

• International orders may be subject to customs fees or import taxes
• These charges are the responsibility of the customer

📦 Lost or Stolen Packages

• If your package is marked as delivered but not received:
  • Contact the courier first
  • Then contact us for assistance
• We are not liable for lost or stolen packages after delivery confirmation

📩 Contact Us

For shipping-related questions, contact:
Email: [email protected]